Legal Document

haji baji Terms and Conditions

Please read these terms carefully before using this platform. By using the service, you are considered to have accepted these terms.

Last updated: January 2025 Applicable to users in Bangladesh For ages 21 and above
These terms and conditions were last revised in January 2025.

1 General Information and Introduction

These terms and conditions ("Terms") apply to the use of the haji baji platform and all its services. By accessing this platform or opening an account, you confirm that you have read, understood, and agreed to these terms in full.

haji baji is an online gaming and betting platform that provides casino games, sports betting, live casino, and other entertainment options for users in Bangladesh. Further details about how the platform operates can be found on our About Us page.

Important: This service is only for individuals aged 21 or above. Participation by minors is strictly prohibited.

These terms will be interpreted in accordance with the laws in force in Bangladesh. If any part of these terms is found to be unenforceable, the remaining parts will continue to apply.

2 Account Registration and Eligibility

To open an account on haji baji, the following eligibility requirements must be met:

  • The applicant must be 21 years of age or older.
  • Each person may open only one account. Opening multiple accounts is a violation of these terms.
  • All information provided during account registration must be accurate, truthful, and complete.
  • Opening an account on behalf of another person or by proxy is not permitted.
  • Registration is only allowed where there are no local legal restrictions on using the platform.

2.1 Registration Process

During registration, you will need to provide a valid mobile number, email address, and a strong password. Your mobile number is confirmed via OTP verification. The account becomes active only after the registration process is complete.

2.2 Password and Login Credentials

It is your responsibility to keep your login credentials completely confidential. Sharing your password with anyone is not permitted. If you believe someone has accessed your account without authorisation, contact the support team immediately. haji baji is not responsible for any loss resulting from unauthorised access.

To learn how personal information provided during registration is used and kept secure, please read our Privacy Policy.

3 Account Verification and Security

haji baji reserves the right to verify the identity of any account at any time. This is done to prevent fraud and protect users. The following information may be requested for verification:

  • A copy of your National ID (NID) or passport.
  • Mobile banking or bank account details.
  • Proof of current address.
  • Information about the source of funds.

If verification is not completed, withdrawals may be delayed or temporarily suspended. Attempting to verify with false information may result in account closure and balance forfeiture.

3.1 Account Security

If suspicious activity is detected on your account, haji baji may automatically take steps to secure it. This includes restricting logins, temporarily suspending withdrawals, or requesting re-verification.

4 Deposits and Withdrawals

Deposits and withdrawals on haji baji must be made using the designated payment methods. All transactions are conducted in Bangladeshi Taka (৳).

4.1 Deposit Methods and Limits

Currently accepted deposit methods: bKash, Nagad, Rocket, and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳100. Deposits are generally credited to the account instantly.

4.2 Withdrawal Methods and Limits

The same methods can be used for withdrawals: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 15 minutes and 2 hours to process.

Only use payment methods registered in your own name. Transactions through third parties are not permitted.

4.3 Withdrawal Prerequisites

Account verification must be completed before withdrawing, and for any active bonus, the wagering requirement must be met. A specified amount must be wagered before bonus funds can be withdrawn — details on this condition are provided in the bonus section.

5 Bonuses and Promotions

haji baji runs various bonuses and promotional offers for its users. Each bonus has its own terms, which should be read carefully before claiming.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement on the bonus is 10 times the bonus amount. For example: if you deposit ৳1,000, you receive a ৳1,000 bonus, giving a total balance of ৳2,000, and you must wager ৳1,000 × 10 = ৳10,000 before withdrawing.

5.2 Other Promotions

haji baji regularly runs various promotions, including:

  • Weekly haji baji Dhamaka — 50% bonus on any deposit each week, up to a maximum of ৳10,000, with 15x wagering. Minimum deposit ৳100.
  • haji baji Slot Festival — 75% bonus once per day on slot games, up to a maximum of ৳8,000, with 20x wagering. Minimum deposit ৳100.
  • Cricket Josh Bonus — 60% bonus once per week on cricket betting, up to a maximum of ৳12,000, with 18x wagering. Minimum deposit ৳100.
  • haji baji Birthday Gift — Verified members receive a reward of up to ৳2,000 on their birthday once a year, with 10x wagering.
  • Refer a Friend Bonus — Referring a new member earns the referrer a reward of up to ৳1,500, with 12x wagering.

5.3 General Bonus Terms

Bonuses apply only to eligible users. The same offer cannot be claimed more than once from a single account. Bonus funds cannot be mixed with cash — bonus balances cannot be withdrawn until wagering is completed separately. haji baji reserves the right to cancel or modify any bonus.

Bonuses are never "free money". All bonuses are subject to specific wagering requirements. For any questions about bonuses, contact the support team.

6 Game Rules

All games and betting activities on haji baji are conducted according to defined rules. Each game has its own rules, which should be understood before playing.

6.1 Bet Cancellation and Results

If a game or bet is left incomplete due to a technical error or other reason, haji baji may cancel that bet and return the original amount. In sports betting, if a match is cancelled or abandoned, the original bet amount is refunded.

6.2 Prohibited Activities

The following actions are strictly prohibited and will result in immediate account closure:

  • Placing bets using bots or automated software.
  • Attempting to gain an unfair advantage by exploiting the bonus system.
  • Creating multiple accounts to claim bonuses.
  • Exploiting any vulnerability or error in the platform.
  • Attempting to access another user's account without authorisation.
  • Conducting money laundering or suspicious financial transactions.

6.3 Special Conditions for Sports Betting

In sports betting, bets accepted before an odds change remain valid at those odds. In multi-bets, if one selection is cancelled, the bet is restructured with the remaining selections. Specific rules for cricket, football, and other sports can be found on the relevant game pages.

7 Responsible Conduct

haji baji places the highest importance on responsible gaming. We believe gaming is a form of entertainment — it should not be treated as a source of income.

Users can set their own limits: daily or weekly deposit limits, single bet limits, and time management tools. There is also an option to self-exclude the account temporarily or permanently if needed. Full guidance on this is available on our Responsible Gaming page.

Gaming addiction is a serious problem. If you or someone you know is struggling with excessive gaming, please contact our support team immediately.

8 Account Closure and Restrictions

haji baji reserves the right to temporarily or permanently close an account in the following circumstances:

  • Violation of any provision of these terms.
  • Registration using false or incomplete information.
  • Failure to respond to an account verification request.
  • Evidence of fraud, manipulation, or dishonest conduct.
  • Instructions from law enforcement or regulatory authorities.

8.1 Process After Account Closure

If an account is closed due to a rule violation, the balance may be forfeited. However, in cases of closure under normal circumstances, the verified and legitimate balance will be returned. Users may also request to close their own account at any time.

9 Intellectual Property and Content

All content on the haji baji platform — logos, graphics, software, text, designs, and other elements — is protected under copyright and intellectual property law.

Users may access the platform for personal and non-commercial purposes. Reproducing, distributing, or commercially using any content from the platform without prior written permission from haji baji is prohibited.

10 Disclaimer and Limitations

haji baji makes every effort to provide gaming and betting services, but cannot guarantee the following:

  • The platform will run without interruption at all times — temporary disruptions may occur due to technical maintenance.
  • haji baji is not responsible for any loss caused by internet connection failure.
  • There is limited control over third-party services (payment gateways, game software).
  • A disclaimer applies in cases of unforeseen circumstances or force majeure events.

Gaming and betting carry inherent financial risk. Users place bets at their own discretion and are responsible for the outcome of those decisions.

11 Dispute Resolution

If you have a dispute or complaint, please contact the haji baji support team directly in the first instance. Support is available 24/7 via live chat and email in both Bangla and English.

11.1 Complaint Process

Once a complaint is submitted, the support team will review the matter. Additional information or evidence may be requested if needed. Complex issues are escalated to a higher level and a written decision is provided.

11.2 Disputes Regarding Game Results

In the event of a dispute over a game result, server logs and game data will be treated as the final evidence. System data from game software providers may be used for verification.

12 Changes to Terms

haji baji reserves the right to change, amend, or update these terms at any time. Users will be notified of significant changes via a notification in their account or by email.

Continued use of the platform after changes are published will be taken as acceptance of the new terms. It is therefore advised to check this page regularly.

If you have any questions about the terms, contact the support team or visit our Frequently Asked Questions (FAQ) page — answers to common questions are provided there.

The latest version will always be available on this page. The date of the most recent update is noted at the top of the page.