haji baji Privacy Policy

1 Introduction and Scope

haji baji is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") describes how haji baji collects, processes, stores and protects the personal information of users through its website, mobile application and other related services.

By registering an account or accessing the site using our services, you are considered to have agreed to the terms of this policy. Our full Terms and Conditions are also linked to this policy, and it is recommended that you read both documents together.

This policy applies to all pages, features and services operated under the hajibaji.cam domain. It does not apply to any third-party websites or services.

2 Information We Collect

haji baji requires certain personal information to operate its services properly. The categories of information collected are listed below:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID number or passport number (for identity verification)
• Current address

2.2 Contact Information

• Email address
• Mobile number (particularly Bangladeshi numbers, for OTP verification)

2.3 Financial Information

• Payment method details — bKash, Nagad, Rocket or bank transfer information
• Transaction history (records of deposits and withdrawals)
• Balance and bonus-related information

2.4 Technical Information

• IP address and device identity
• Browser type and operating system
• Session duration and navigation patterns
• Login time and logout time

2.5 Gaming Activity Information

• List of games played and betting history
• Win/loss records and session details
• Bonus claims and wagering progress

3 How We Collect Information

haji baji collects information in several ways:

3.1 Direct Collection

You provide information directly when creating an account, making a deposit or withdrawal, during the identity verification process, and when contacting the support team.

3.2 Automatic Collection

When you access the site, technical information is collected automatically through cookies, log files and similar technologies. This information is primarily used to assess site performance and ensure security.

3.3 Collection from Third Parties

Necessary information may be collected from payment processors, identity verification services and fraud prevention services, but only for legitimate purposes.

4 Purpose of Using Information

Collected information is used for specific and legitimate purposes:

• Creating and maintaining accounts and verifying user identity
• Processing deposits, withdrawals and bonus transactions
• Detecting and preventing fraud, money laundering and other illegal activities
• Resolving technical issues on the platform and improving service quality
• Providing customer support and handling complaints
• Meeting applicable legal obligations
• Delivering a personalised gaming experience and sending relevant promotional information (where consent is given)
• Monitoring at-risk behaviour and providing support in accordance with the Responsible Gaming Policy

haji baji never sells your personal information to advertisers.

5 Sharing Information with Third Parties

Information may be shared with third parties on a limited basis in the following circumstances:

5.1 Service Providers

We work with selected third-party organisations for payment processing (bKash, Nagad, Rocket and bank transfer), identity verification, fraud prevention and technical infrastructure management. These organisations receive only the specific information needed to provide the required service and are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

If disclosure of information is required by a court order, government directive or applicable law, haji baji is obliged to comply. Where possible, we will endeavour to inform the affected user before such disclosure is made.

5.3 Business Transfers

In the event of a future business merger or acquisition, user information may be transferred to the relevant party; however, the new operator will also be required to comply with this privacy policy.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the haji baji website and app. Cookies are small text files stored by your browser that help identify you on subsequent visits.

6.1 Types of Cookies

• Essential Cookies: The site cannot function properly without these — they maintain login sessions and ensure security.
• Functional Cookies: These remember language preferences and display settings, and improve the user experience.
• Analytics Cookies: These collect statistical data to help us understand which parts of the site are used most.

6.2 Cookie Controls

Non-essential cookies can be turned off from your browser settings. Please note that disabling certain cookies may limit some features of the site.

7 Data Storage and Security

haji baji applies industry-standard technical and administrative measures to protect user information:

• Data transmission is secured through SSL encryption
• Financial information is stored in encrypted form
• Server access is strictly controlled and only authorised staff can access data
• Regular security audits and vulnerability assessments are conducted
• Automated monitoring systems are active to detect suspicious activity

7.1 Retention Period

Information is retained for as long as the account is active and, after deactivation, for as long as required to meet legal obligations. Financial transaction records are generally retained for an extended period.

7.2 Response to a Data Breach

In the event of a data security breach, haji baji will take prompt steps to contain the damage and notify affected users in a timely manner.

8 Your Rights and Choices

haji baji is committed to giving users proper control over their own information. You have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request correction of inaccurate or incomplete information.
• Right to Deletion: Where consistent with legal obligations, you can request deletion of specific information.
• Opt Out of Promotional Communications: You can stop receiving marketing messages at any time.
• Right to Object to Processing: In certain cases, you can object to the processing of your information.

To exercise these rights or to find out more, please contact our support team. Our support team is available 24/7 in both Bengali and English. For general questions, read our FAQ — you will find answers to many common topics there.

9 Privacy of Minors

All haji baji services are strictly for users aged 21 and above. We do not knowingly collect information from minors.

Date of birth is verified during account registration, and age may be re-verified during the identity confirmation process. If a person creates an account using a false age and this is later discovered, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child has created an account on this platform, please contact us.

10 Changes to This Policy

haji baji may review and update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the policy will be updated
• A notification will be sent to the registered email address for important changes
• You may be notified of changes when logging in to the site

Continuing to use the service after changes have been made will be considered as your agreement to the updated policy. To learn more about the terms of service, visit our About Us page.

11 Contact Us

You can contact us for any questions, requests or complaints relating to privacy. The haji baji support team is available 24 hours a day, 7 days a week in both Bengali and English.

You can speak directly with a representative via live chat or send your question by email.